For any business, streamlined processes are essential for growth. Businesses in the nutritional supply chain are no different. Their purchasing, sales, operations and finance departments can only thrive, when there is an ERP-system in place that incorporates certain industry best-practices. An important add-on module, is our BESTMIX Customer Hub module. This module provides both your customers, as well as your sales force with an extremely powerful tool for all “e-business” related matters at hand.
BESTMIX Customer Hub module provides both your customers, as well as your sales force with an extremely powerful tool for all “e-business” related matters at hand. Your customers and sales managers no longer have to worry about the sales order process because when sales orders are entered, they are automatically imported into BESTMIX® ERP Suite and customers can easily follow up on their transactions from within the portal. This gives your CSD-team the power to manage your customers instead of your administration, ultimately creating an error-free sales order process. Ultimately, BESTMIX Customer Hub accelerates and automates the order completion, speeding up and facilitating the entire process, helping you delight and retain your customers.
Gain deep insights into feed operations with customer usage statistics, mineral administration tracking, and delivery status monitoring. Equip your teams with the tools to optimize logistics, improve accuracy, and stay in control of complex feed distribution processes.
Automate and simplify the entire order-to-delivery process. Customers can place orders online using authorized products, favorite mixes, or order history — including delivery timing and bin instructions. Orders flow directly into the ERP, while silo-level management, bulk truck coordination, and real-time delivery updates ensure accurate, efficient fulfilment with fewer errors and full visibility.
Provide customers with direct access to invoices, account statements, and purchasing insights through a centralized portal. This transparency reduces administrative workload, improves financial clarity, and strengthens customer trust.
Support sales representatives with tools for managing customer security authentication, providing secure access to order and account details. The platform also offers access to up-to-date market information, equipping customers and sales teams with valuable insights to make informed business decisions and stay competitive.
BESTMIX provides robust technical support through detailed customer statistics, mineral administration reports for your customers, and silo management features. The platform supports bulk truck compartment coordination for seamless order fulfilment and provides real-time delivery status reports.
Tools like integrated messaging, email notifications and a news feature ensure that users receive timely updates and order confirmations. Enhance overall communication and keeping everyone up-to-date with the latest information and services.
Find quick answers to the most common questions about BESTMIX® Customer Hub
It’s a digital self-service portal that connects your customers, sales teams, and ERP system, making ordering, communication, and account management faster and easier.
Customers can place orders online in just a few clicks using their usual products, favorites, or order history—while orders are automatically processed in your ERP, reducing errors and saving time.
Yes. Customers receive instant confirmations and real-time delivery updates, so they always know the status of their orders.
The platform offers detailed usage statistics, mineral administration reports, and silo-level management—helping you stay in control of feed operations.
With features like bulk truck compartment coordination and delivery tracking, you can ensure accurate, efficient, and well-organized deliveries.
Absolutely. Customers can access invoices, account statements, and purchasing insights anytime, reducing admin work and improving trust.
Sales reps get secure, role-based access to customer data, orders, and market insights—helping them respond faster and build stronger relationships.
Personalisation
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